Since I started being more active on social media, many people have been asking me “why do you blog and podcast?”. My answer is an important lesson that I think... Read More

I recently attended a live podcast panel discussion in Toronto, hosted by Drift. The main focus on the discussion was on marketing, specifically branding. The topics really resonated with me... Read More

There are very few things that can make me lose sleep at night. One of those things are negative reviews. Although negative reviews in our company are very rare, they... Read More

When you’re several years deep into your startup and becoming more mature as a company, it’s very easy to lose sight of what got you to where you are –... Read More

Throughout the years of managing a growing team, there are a number of observations you make and situations that arise that get you thinking about people, in general. When your... Read More

Some people are born with certain skills and intuitions that come naturally. There are no guides, rules, or courses for managing cash flows in a small business. Although there are... Read More

Since day one, we’ve always preached that our company’s bread-and-butter was our customer support. That sentiment holds true, nearly eight years later. The evolution of our company’s support department has... Read More

Remote companies and company culture usually don’t go hand in hand. When you think company culture, the thoughts usually consist of an open office environment, daily huddles, a nice lunch... Read More

In the last couple of years, I’ve become a pretty frequent podcast listener. Podcasts are particularly great, because they allow you to absorb an incredible amount of content, while doing... Read More

A common question I get asked is “what do you do at work every day?”. What is a very simple response for most people, is actually one of the most... Read More